Ken Toong

Executive Director of University of Massachusetts Amherst Auxiliary Enterprises

Ken Toong is executive director of University of Massachusetts Amherst Auxiliary Enterprises (AE). Under the AE umbrella includes UMass Dining (Residential and Retail), Conference Services, Campus Center, UMass Hotel, UMass Store, UMass Club Boston, and UMass Trademark and Licensing Administration. UMass Dining is the nation’s largest campus dining operation with over 25,000 students on various meal plans serving over 50,000 meals daily. Ken is one of the most recognized faces and frequent presenters in the higher education’s dining segment in the nation. He is a big believer that a great dining program can assist the university to attract top students and enrich campus life while contributing to the financial well-being of the university. In 2013, the International Foodservice Manufacturers Association (IFMA) awarded Ken as one of the recipients of the Silver Plate Awards. In 2020, Nation’s Restaurant News magazine named Ken as one of the most influential non-commercial operators in a reader picks poll. Most recently, Produce for Better Health Foundation named Ken the recipient of Foodservice Leader of the Year Award. Ken is involved in the community as a member of the Menus of Change Business Leadership Council, an executive committee member of UMass Amherst Community Campaign, and a trustee of National Association of College & University Food Services (NACUFS). Ken received his MBA (Beta Gamma Sigma) from the University of Massachusetts Amherst and a BBA from Acadia University, Nova Scotia. (Amherst, MA) @umsassdining